Effective customer service and support strategic planning connects your enterprise strategy to specific initiatives for your function. Done well, your strategic plan should provide a clear road map to deliver on your business goals.
Use this proven one-page strategic planning template to:
- build a successful strategic plan for customer service and support;
- communicate your service and support strategy with precision and clarity;
- secure buy-in from business partners; and
- execute your strategic objectives on time and within budget.