Metro South Health’s vision of lifelong patient wellness demanded a new model where data — accurate, well-protected data — was available in the right place at the right time. Needing guidance on developing a digitised hospital-wide programme for first health services, the health care organisation turned to Gartner.
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Mission-critical priority
Metro South Health needed to improve data access and increase operational efficiency through digital transformation and at the same time deliver higher-quality patient-centred care.
How Gartner helped
Metro South Health’s Gartner executive partner worked alongside key stakeholders to develop and execute a successful long-term patient and staff engagement plan. Gartner research, tools and peer engagement provided relevant insights and guidance on technology investment and vendor engagement to support the digital hospital strategy. Additionally, Gartner's expertise provided a knowledge base, strategic framework and timetable to complete the digital transformation.
Mission accomplished
With Gartner's support, Metro South Health successfully:
- Digitised all five hospitals in the system.
- Saved up to three months in implementation and an additional six months by understanding the technology risks and how to mitigate them.
- Streamlined services and improved care for patients as a result of the new paperless environment.
Industry:
Hospital & Health Care
Revenue:
$2.59 billion
Employees:
10,001+
Contact:
Chief Information Officer
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