17 October 2022
17 October 2022
Contributor: David Groombridge
See what, when and how key technology trends will impact your strategic ambitions in the coming three years.
Maybe your business needs to save costs, to improve margin or to reinvest. Or maybe your enterprise is still trying to grow. Perhaps this is the time for a pivot—to reinvent the business model. Some of you may even need to do all these at once.
Business leaders and technologists can use this list to assess the potential impact of these technology trends on your specific strategies, such as growing revenue, accelerating digital, maximising value from data, or protecting and building your brand.
These trends could represent a risk or opportunity for your organisation and this list will help you create a technology road map to drive impact on a range of strategic ambitions.
By looking at when these trends will become most relevant, you can establish your own pathway, realising they also do not need to be done all at once.
We expect the 2023 trends to impact enterprise strategies in the coming three years by enabling organisations to address four key priorities:
The Digital Immune System creates an enhanced customer experience by combining multiple software engineering strategies to protect against risk. Through observability, automation and extreme design and testing, it delivers resilient systems that mitigate operational and security risks.
Applied Observability works from the data emitted by an organisation, using AI to analyse and make recommendations, which allow an enterprise to make faster and more accurate future decisions. When applied systematically, it can reduce the latency for response and optimise business operations in real time.
These technology trends accelerate vertical offerings, increase the pace of product delivery and enable connectivity everywhere.
Industry Cloud Platforms combine SaaS, PaaS and IaaS with tailored, industry-specific functionality that organisations can use to more easily adapt to the relentless stream of disruptions in their industry.
Platform Engineering provides a curated set of tools, capabilities and processes packaged for easy consumption by developers and end users. It will increase end users’ productivity and reduce the burden on development teams.
These trends focus on enabling business-model change, reinventing engagement with employees and customers, and accelerating strategies to tap new virtual markets.
Superapps are more than composite applications that aggregate services. A superapp combines the features of an app, a platform and an ecosystem in one application, providing a platform for third parties to develop and publish their own miniapps on.
Adaptive AI allows for model behaviour change post-deployment by using real-time feedback, to continuously retrain models and learn within runtime and development environments, based on new data and adjusted goals, to adapt quickly to changing real-world circumstances.
Delivering technology alone will not be enough in 2023. Sustainable technology is a framework of solutions that increases the energy and efficiency of IT services; enables enterprise sustainability through technologies like traceability, analytics, emissions management software and AI; and helps customers achieve their own sustainability objectives.
Investments in sustainable technology also have the potential to create greater operational resiliency and financial performance, while providing new avenues for growth.
Gartner’s Top 10 Strategic Technology Trends will help fulfil your business needs to optimise, scale or pioneer.
The trends allow you to align your technology innovation with the future strategic objectives of your enterprise.
Investments in sustainable technology provide operational and financial benefits, and can create growth opportunities.
David Groombridge is a Distinguished VP Analyst within the IT Leaders and Technical Professionals team in Gartner Research. He undertakes analysis on all phases of the IT sourcing cycle, with a particular focus on best practices in the sourcing of outsourced digital workplace services, hybrid infrastructure services and hosting of SAP systems. He provides guidance for clients on vendor selection, contract pricing, structure and terms, and commercial negotiations.
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Recommended resources for Gartner clients*:
Top Strategic Technology Trends for 2023
*Note that some documents may not be available to all Gartner clients.