Vast numbers of employees now work remotely, and it is too late to develop a set of remote-work policies if you did not already have one. But there are ways to make the remote-work experience productive and engaging — for employees and the organisation.
“At most organisations, scenario planning focuses on the necessary operational responses to ensure business continuity. Few of these plans address the ability or bandwidth of employees to focus on their work,” says Brian Kropp, Distinguished Vice President, Research, Gartner.
HR should help managers with nine specific activities to ensure employees get the requisite support to tackle the emotional roller coaster of this crisis — and are productive and engaged.